Returns and refunds

💸 Refunds & Returns

If you are not happy with your purchase, here's how refunds and returns work:

✅ Stocked items

If an item arrives damaged or faulty, let us know within 14 days of receiving it. A replacement or refund can be arranged once the issue is confirmed.

🛠 Made-to-Order Items

Made-to-order items are custom, so they can’t usually be returned unless they arrive damaged or faulty.

🔄 How to return

Use the contact form documenting your order number and the issue. We’ll then guide you through the return process.

💳 Refunds

Refunds will be issued via the original payment method once returned items are received (if applicable). Please allow a few business days for the refund to appear in your account.

⚠️ Important

Return shipping costs are not covered. Make sure items are unused and in original condition when returning.